Privacy Policy

Effective Date: April 14, 2026

CleanDeviceSupply (“CleanDeviceSupply,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information collected through this website.

This Privacy Policy explains how we collect, use, store, share, and protect personal information when you visit our website, submit an inquiry, request a quotation, place an order, communicate with us, or otherwise interact with CleanDeviceSupply.

1. Who We Are

CleanDeviceSupply is a business-to-business supplier serving customers in the USA, the UK, Europe, and other international markets. Our production support is based in China, and selected stock support may be available through overseas warehouse arrangements in the USA, the UK, and Europe.

If you have any questions about this Privacy Policy or want to exercise your privacy rights, please contact CleanDeviceSupply through the Contact Us page on this website.

2. Information We Collect

We may collect the following categories of personal information:

A. Information you provide directly

- name

- company name

- email address

- phone number

- shipping address

- billing address

- inquiry details

- order details

- payment confirmation information

- communication content

- any other information you choose to provide to us

B. Information collected automatically

When you visit our website, we may automatically collect:

- IP address

- browser type

- device information

- operating system

- pages viewed

- referring website or source

- date and time of visit

- approximate geographic location

- website interaction data

C. Information related to orders and customer support

- product interests

- requested quantities

- stock location preferences

- shipping preferences

- communication history

- order history

- after-sales support records

3. How We Use Your Information

We may use your personal information to:

- respond to inquiries and provide customer support

- prepare quotations and confirm stock availability

- process and manage orders

- arrange shipping, delivery, and after-sales support

- verify payments and maintain transaction records

- improve our website, services, and user experience

- communicate about products, services, custom projects, and order status

- send business updates or marketing communications where permitted by law

- prevent fraud, misuse, or unauthorized activity

- comply with legal obligations and resolve disputes

4. Legal Bases for Processing for UK and EEA Visitors

If you are located in the UK or the European Economic Area, we process personal information based on one or more of the following legal bases where applicable:

- performance of a contract or steps taken before entering into a contract

- our legitimate interests in operating, improving, and securing our website and business

- your consent, where required

- compliance with legal obligations

5. How We Share Information

We may share personal information with trusted third parties when reasonably necessary for business operations, including:

- logistics providers and shipping carriers

- payment processors and financial institutions

- website hosting providers

- analytics and technical service providers

- email and communication service providers

- professional advisers, auditors, regulators, or authorities where required by law

We do not sell personal information for money.

6. International Transfers

Because CleanDeviceSupply operates across multiple markets, your information may be transferred to and processed in countries outside your own country, including China, the USA, the UK, and countries in Europe.

Where required by applicable law, we take reasonable steps to protect personal information involved in international transfers.

7. Data Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

- customer communication

- quotation and order management

- shipping and after-sales support

- accounting and recordkeeping

- legal compliance

- dispute resolution

Retention periods may vary depending on the type of information and the reason it was collected.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

- make the website function properly

- remember user preferences

- understand website traffic and website performance

- improve website functionality and user experience

- support analytics and related website management tools

Some cookies are strictly necessary for the website to function. Other cookies, such as analytics or advertising-related cookies, may be used only where permitted by law and, where required, based on your consent.

You can manage cookies through your browser settings and, where available, through our cookie settings tool.

9. Analytics and Third-Party Tools

We may use third-party services to understand website performance, improve user experience, manage communications, and support website operations. These services may collect information such as IP address, browser information, device information, and website interaction data according to their own privacy practices.

10. Marketing Communications

If you contact us, request information, or choose to receive updates, we may send you communications about products, services, stock updates, company news, or business support where permitted by law.

You can opt out of marketing communications at any time by using the unsubscribe option in the communication, if available, or by contacting us through the Contact Us page on this website.

11. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, which may include the right to:

- request access to personal information we hold about you

- request correction of inaccurate information

- request deletion of your personal information in certain situations

- request restriction of processing in certain situations

- object to certain processing

- withdraw consent where processing is based on consent

- request data portability where applicable

- lodge a complaint with a relevant data protection authority

To exercise any applicable rights, please contact CleanDeviceSupply through the Contact Us page on this website.

12. California Privacy Notice

If California privacy law applies to you, we may collect categories of personal information such as:

- identifiers

- contact information

- commercial information

- internet or network activity information

- communications data

We collect and use this information for the business purposes described in this Privacy Policy.

California residents may have rights to request access to, correction of, or deletion of certain personal information, subject to legal exceptions. California residents may also have the right to request information about how their personal information is collected, used, and disclosed.

To submit a privacy request, please contact CleanDeviceSupply through the Contact Us page on this website.

CleanDeviceSupply does not knowingly sell personal information for money.

13. Data Security

We use reasonable administrative, technical, and organizational measures designed to help protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

14. Children’s Privacy

This website is intended for business users and is not directed to children. We do not knowingly collect personal information from children.

15. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage users to review their privacy policies separately.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updated version will be posted on this page with a revised effective date.

17. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or our privacy practices, please contact CleanDeviceSupply through the Contact Us page on this website.